Frequently Asked Questions
Everything you need to know about your leathercraft journey.
What are your shipping rates and delivery times?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days, with delivery times ranging from 3-7 business days depending on your location.
What is your return policy for leather hides and tools?
We accept returns on unused tools and hardware within 30 days of purchase. Please note that cut leather or specially ordered hides may be subject to a restocking fee or limited return eligibility.
Do you offer wholesale pricing for professional crafters?
Yes, we provide tiered pricing through our Business Advantage program. High-volume buyers and professional leatherworkers can apply for special discounts on bulk orders.
How do I know which weight of leather is right for my project?
Leather thickness is measured in ounces. For example, 2-3 oz is ideal for linings, while 8-9 oz is better suited for belts and holsters. Check our online Leather Weight Guide for detailed recommendations.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Tandy Leather gift cards.