Returns & Exchanges
At Tandy Leather, we stand behind the quality of our tools and hides, offering a 30-day return window for items in their original, unused condition. Whether you have an issue with a leather side or a hardware component, we are committed to ensuring you have the right supplies for your craft.
Verify Eligibility
Ensure your items are in original condition and were purchased within the last 30 days; please note that cut-to-length lace and clearance items are final sale.
Contact Support
Reach out to our customer service team or your local Tandy Leather retail store to obtain a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely package the products in their original packaging, ensuring that sharp tools are protected and leather hides are rolled loosely to prevent creasing.
Ship and Refund
Affix the shipping label to your package and drop it off at any authorized carrier; once received and inspected, your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing